Grey goose logo neon sign bird3/18/2023 Sometimes there is a delay between us sending the shipping companies your tracking number and getting that data on their site. orders and expedited International orders). Otherwise, feel free to email us and we can take a look! How do I track my order?Īfter your order is processed and shipped, you will receive an email with tracking information (applies to all U.S. Please try check it in the Promotion Tab of your mail box.If you paid with PayPal, the email address you used to sign in will receive the order confirmation and all further emails.This should ensure you get the proper notifications going forward. Please check your spam folder - and mark our emails as "not spam".If you don't receive an order confirmation: You should also get an order confirmation soon after you purchase to the same email address. Once your package is shipped, we send tracking notifications to the email or phone number that you provide us. Where can I get my tracking number? / Why I h aven't received any confirmation / further delivery email yet? Shipments to the rest of the world can take between 12-25 business days. UK, Germany, France, Spain orders can take between 10-15 business days to arrive.Ĭanada, Australia orders can take between 15-25 business days. (Some items can take only within 2 - 4 days.) USA orders can take between 7-14 business days to arrive. When will I receive my order? (Shipping Times) Our shipping times are as follows: As soon as they do, our system will issue you with the tracking number associated with your order. Our warehouse staff in all our of locations work tirelessly to get orders out and into the hands of the carriers as quickly as humanly possible. Those items have information explaining the production time on their respective product pages. The items we sell which require customization or special assembly can take up to 5 days in production time before we can ship them out. Most of our orders picked, packed and handed over to the shipping partners within 24-48 hours from the moment we receive them. Thank you! How long does it take to process and ship an order? Please read these FAQs before contacting us.
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